fb775 Privacy Policy

1. Introduction & Scope

This Privacy Policy ("Policy") describes how fb775 ("fb775," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal data of individuals ("you," "Member," or "Data Subject") who access or use the fb775 online gaming platform at fb775.co ("the Platform").

fb775 is committed to processing personal data in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 ("DPA") of the Philippines, its Implementing Rules and Regulations, and all relevant issuances of the National Privacy Commission ("NPC") of the Philippines.

By registering an account on fb775 or using the Platform in any capacity, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with any provision of this Policy, you should not use the fb775 Platform.

2. Data Controller Information

fb775 acts as the Personal Information Controller with respect to the personal data collected through the Platform. As the Personal Information Controller, fb775 determines the purposes and means of processing your personal data.

A designated Data Protection Officer ("DPO") has been appointed to oversee compliance with the DPA and to serve as the primary point of contact for data subjects exercising their rights. Contact details for the fb775 DPO are provided in Section 16 of this Policy.

3. Personal Data We Collect

fb775 collects the following categories of personal data from Members and Platform users:

3.1 Registration & Identity Data:

• Full legal name
• Date of birth (for age verification — you must be 21 or older)
• Philippine mobile number
• Email address (where provided)
• Username and encrypted password credentials
• Government-issued identification details (where identity verification is required)

3.2 Financial Data:

• GCash account reference (non-sensitive linking identifier only)
• PayMaya account reference
• Bank account details where bank transfers are used (account name and last four digits only)
• Transaction history: deposits, withdrawals, and game stakes

3.3 Platform Usage Data:

• Login timestamps and session duration
• IP address and approximate geographic location
• Device type, operating system, and browser information
• Game history and betting activity
• Bonus and promotion usage records

3.4 Communications Data:

• Records of support interactions via Live Chat, Messenger, and Viber
• Correspondence submitted through the Platform's contact channels
• Feedback and survey responses where provided voluntarily

3.5 Sensitive Personal Information: fb775 may process sensitive personal information — specifically government ID numbers — solely for the purpose of fulfilling PAGCOR-aligned age verification and anti-money laundering (AML) obligations. Such sensitive data is processed under the legal basis of compliance with legal obligations and is subject to enhanced security controls.

4. How We Collect Your Data

fb775 collects personal data through the following means:

• Directly from you during account registration, identity verification, deposit and withdrawal processes, and communications with fb775 support;
• Automatically through Platform usage, including session cookies, browser local storage, server logs, and analytics tools that record device, location, and activity data;
• From payment processors such as GCash and PayMaya, which provide transaction confirmation data to fb775 for deposit crediting and withdrawal processing;
• From identity verification services where fb775 engages third-party KYC (Know Your Customer) providers to assist in verifying government-issued identification documents submitted by Members.

5. Legal Basis for Processing

fb775 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform the fb775 Member Agreement — including account management, payment processing, and game delivery;
• Legal obligation: Processing required to comply with Philippine laws and regulations, including PAGCOR compliance, AML obligations under Republic Act No. 9160, and DPA requirements;
• Legitimate interests: Processing for fraud prevention, platform security, system analytics, and service improvement where such interests are not overridden by your rights;
• Consent: Processing for marketing communications and non-essential cookies, which requires your prior opt-in consent and is revocable at any time.

6. How We Use Your Personal Data

fb775 uses your personal data for the following purposes:

• To create and manage your fb775 account and verify your eligibility (age 21+) as required by PAGCOR;
• To process deposits, withdrawals, and financial transactions in Philippine Peso via GCash, PayMaya, and Philippine bank channels;
• To deliver games, calculate game outcomes, and maintain complete and auditable gaming records;
• To administer bonus offers, loyalty programs, and VIP tier benefits;
• To conduct identity verification and KYC checks as required under Philippine AML regulations;
• To detect, investigate, and prevent fraud, money laundering, and prohibited Platform conduct;
• To provide Filipino-speaking customer support and respond to Member enquiries;
• To administer responsible gaming tools including deposit limits, session alerts, and self-exclusion requests;
• To improve Platform performance through anonymized analytics and A/B testing;
• To send transactional notifications — including deposit confirmations, withdrawal updates, and security alerts — via SMS and Messenger;
• To send marketing communications where you have provided consent.

7. Sharing Your Personal Data

fb775 does not sell, rent, or trade your personal data to third parties for commercial purposes. Personal data is shared only in the following circumstances and only to the extent necessary:

• Payment Processors: GCash (G-Xchange, Inc.), PayMaya (Voyager Innovations, Inc.), BPI, BDO, Metrobank, and UnionBank receive transactional data necessary to process deposits and withdrawals;
• Game Providers: Licensed game providers (including JILI Games, PG Soft, and Pragmatic Play) receive anonymized player session tokens to deliver game content. Game providers do not receive personally identifiable information beyond what is technically required for session management;
• KYC & Identity Verification Services: Where applicable, third-party identity verification providers may process government ID images and data on behalf of fb775 solely for the purpose of AML compliance;
• Regulatory & Law Enforcement Authorities: fb775 will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and law enforcement agencies where required by Philippine law or pursuant to a valid legal order;
• Service Providers: Cloud hosting, security, analytics, and customer support platform providers operating under data processing agreements that prohibit independent use of Member data.

All third parties with whom fb775 shares personal data are required to maintain appropriate security measures and to process data solely in accordance with fb775's documented instructions.

8. Data Retention

fb775 retains personal data for as long as your account is active and for a period thereafter as required by Philippine law. Specific retention periods are as follows:

• Account and identity data: Retained for the duration of the Member relationship and for a minimum of five (5) years following account closure, as required by Philippine AML regulations;
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction in compliance with Republic Act No. 9160;
• Game and betting records: Retained for three (3) years from the date of each game session;
• Support and communications records: Retained for two (2) years from the date of the last interaction;
• Self-exclusion records: Retained indefinitely to prevent re-registration during the exclusion period and to maintain an audit trail.

Personal data no longer required for the purposes for which it was collected and not subject to mandatory retention obligations will be securely deleted or anonymized.

9. Data Security

fb775 implements technical and organizational security measures appropriate to the nature of the personal data processed and the risks involved. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between Member devices and fb775 servers;
• Encrypted storage of all passwords using industry-standard one-way hashing algorithms;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Regular penetration testing and vulnerability assessments;
• Multi-factor authentication for all internal systems processing Member data;
• Incident response procedures and mandatory breach notification protocols in line with NPC requirements.

Notwithstanding these measures, no data transmission or storage system can be guaranteed to be completely secure. In the event of a personal data breach affecting your rights and freedoms, fb775 will notify you and the National Privacy Commission within the timeframes prescribed by the DPA and its Implementing Rules.

10. Cookies & Tracking Technologies

fb775 uses the following types of cookies and tracking technologies on the Platform:

• Strictly Necessary Cookies: Essential for Platform operation, including session management, authentication state, and security. These cookies cannot be disabled without impairing core Platform functionality;
• Performance & Analytics Cookies: Used to collect aggregated, anonymized data about how Members use the Platform, which pages are visited most frequently, and how game loading performance can be improved;
• Functional Cookies: Remember your preferences such as language settings, currency display, and game lobby layout;
• Marketing Cookies: Used only where you have provided explicit consent, to deliver relevant promotional offers and measure the effectiveness of marketing campaigns.

You may manage your cookie preferences through your browser settings. Note that blocking strictly necessary cookies will prevent you from accessing the fb775 Platform. For browsers on Philippine mobile devices, cookie management instructions are typically found under Settings → Privacy → Cookies.

11. Your Rights Under Philippine Law

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by fb775:

• Right to be Informed: The right to be told what personal data fb775 collects and how it is used, as detailed in this Policy;
• Right of Access: The right to request a copy of all personal data fb775 holds about you;
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to mandatory retention obligations;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes at any time;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible;
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines at privacy.gov.ph if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact the fb775 Data Protection Officer as described in Section 16. fb775 will respond to verified data subject requests within fifteen (15) working days as required under the DPA.

12. Marketing & Communications

fb775 may send you transactional communications — including deposit confirmations, withdrawal notifications, security alerts, and account-related updates — without requiring separate consent, as these are necessary for account management.

With your explicit consent during registration or through your account settings, fb775 may also send promotional communications including bonus offers, new game announcements, tournament invitations, and VIP program updates via SMS or Messenger.

You may withdraw consent for marketing communications at any time by: (a) updating your notification preferences in your fb775 account settings; or (b) contacting the fb775 support team. Withdrawal of marketing consent does not affect your account status or eligibility for bonuses you have already qualified for.

13. Children's Privacy

The fb775 Platform is strictly for persons aged 21 years and older as mandated by PAGCOR regulations. fb775 does not knowingly collect personal data from persons under 21 years of age. If fb775 becomes aware that personal data of a person under the age of 21 has been collected, such data will be immediately deleted and the account will be permanently closed. If you believe that a person under 21 has registered on fb775, please notify our Data Protection Officer immediately.

14. Cross-Border Data Transfers

fb775 may transfer your personal data to servers and service providers located outside the Philippines where required for game delivery, cloud hosting, or support operations. Any cross-border transfer of personal data from the Philippines is conducted in compliance with Section 21 of the Data Privacy Act and the NPC's guidelines on cross-border data flows. fb775 ensures that all international recipients of Philippine Member data maintain data protection standards equivalent to those required under the DPA, through contractual clauses or adequacy assessments as appropriate.

15. Changes to This Policy

fb775 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, Platform features, or applicable Philippine laws and regulations. Material changes to this Policy will be communicated to Members via their registered contact details and/or prominent notice on the Platform. The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. Continued use of the Platform following notification of any changes constitutes acceptance of the updated Policy.

16. Contact & Data Protection Officer

For questions, concerns, or formal requests relating to this Privacy Policy, the exercise of your data subject rights, or any personal data matter involving fb775, please contact our Data Protection Officer through the fb775 Platform support channels.

Email: [email protected]

fb775's Filipino-speaking support team is available 24 hours a day, 7 days a week, and can assist with both general privacy enquiries and formal data subject requests. Formal legal notices should be submitted in writing to the contact email above and will be acknowledged within three (3) working days.